Before confirming an order, we advise customers to check that their entire order is correct and free of errors (size, color, etc.). Once the order is confirmed, we assume that it is correct. To make a modification to an order, the customer needs to c
Before confirming an order, we advise customers to ensure that their entire order is correct and free of errors (size, color, etc.). Once the order is confirmed, we assume that it is correct. We understand that there may be situations where you want
The order number is sent directly by email once the order has been confirmed. If you can't find it, you can contact us by providing the same information you used when making the purchase, including your name, surname, delivery address, email, and pho
Please wait a few minutes after completing your purchase for the confirmation email to arrive. If it doesn’t arrive, check your spam folder. If you still find nothing, it’s possible that you made a mistake when entering your email address. You will n
Unfortunately, errors can sometimes occur during the order preparation, and we apologize for any inconvenience. Please contact us as soon as possible, explaining the situation, providing the order number, and specifying exactly what is missing. We ma
As you know, you pre-ordered your product. This means it is currently being manufactured and is expected to arrive at our warehouse during January. You can also find this information on the product page. We will begin shipping it from that date. Any