Is there any cost for returning a product?Updated 8 months ago
If you need to return a product, please review the detailed costs below. Additionally, we offer free returns if your order meets the minimum value requirements:
- Mainland Spain and Balearic Islands: The return cost is €5.90. However, returns are free for orders over €70.
- Canary Islands: The return cost is €9.90. Returns are free for orders over €70.
- European Union: The return cost is €11.90. Returns are free for orders over €80.
- Switzerland, Norway, Gibraltar: The return cost is €14.90. Returns are free for orders over €80.
- United Kingdom: Returns are free.
Furthermore, if you wish to exchange for a different size, you will not need to pay additional shipping costs to receive the new size.
If you live in the United Kingdom and wish to exchange for a different size, please note that you will be responsible for the shipping costs associated with receiving the replacement product.